Reviews from verified franchisees

Overall, it has been good for me and my business however, with the current leadership, it is not a wise investment.

Overall we love doing business with this franchise and think the new CEO is doing a great job.

Lack of interest in supporting franchises outside of the US. Product merchandising department was good marketing was non existent.

Good technology progress but very minimal marketing help Also, corporate needs to be be more aware of current competitors

I'm still bullish on this Brand...The HQ Team needs to work for the benefit of the Franchise Owners and not their short-term Corporate needs...Sales and profitabilty would explode (in a favorable way) if they'd readjust the UPS Corporate culture.

I like the little gym concept but it is not a good business decision to own a TLG

Worst investment; Ultimately, I feel I had to build a successful remodeling business largely through my own effort despite the franchise system—not because of it—and that the brand has provided far less value than what I believed I was buying.

I enjoy the concept, struggles with the economy the brand is maintaining our luxury level despite consistent pressures on cost increases.

No

This brand has been around for a long time and definitely has staying power, which is what I was looking for.