The franchisor has stopped working with the frinchisees to make sure they are making money. They have a system of as long as the franchisor makes money that is what matters, whereas before if the franchisee made money the franchisor made even more.

I like being in a part of a succesful franchise.

They have stopped listening to the franchisee. The marketing dept. needs and overhaul, they have become stale and do not want to work on new programs. The product that are ordered for the stores are sent to them at retail price and not as wholesale where it cuts into the franchisee profits. they are trying to update the brand but there are store out there that still have the design of 30 years ago.

Make some major changes in marketing dept. Make sure suppliers are held responsible for quality product and fair prices. CEO/COO Have regular meeting with franchisees and listen to their feed back.