I wish I had never done this. Our personal relationships with client’s agents work better than anything this company provides.

Decent software, decent but not spectacular web presence.

Charge over 15% on average, no marketing presence in my state, unclear use of brand fund, charges for consulting but no consulting.

Drop the consulting charge, or most of it, make brand fund more accessible, add more marketing in State and more marketing expertise in regional office, and reduce hq staff and reduce royalties accordingly.