Good investment, fun and positive environment. Little control over increasing revenue, some competition for revenue streams with the franchisor.

The Spavia Mission is very positive and uplifting. Guests and team members can easily get behind the vision and that makes it a pretty positive environment.

Franchisors have been spending more time redirecting cash flow over to their bottom instead of helping franchisees over more profitable and advanced skin care services. The CEO nit picks about things frequently and spends too much time in the weeds. Not enough focus on critical components for future success, lacking strategic thinking and planning from an operations standpoint.

Provide strategic vision for technology, payment processing and automation. Include options for owners to increase revenue streams through different services, especially since there is an extreme shortage of massage therapists in the industry as a whole.