Lack of communication and half thought ideas

The online and digital marketing setup and management

The lack of interaction from restoration 1 corporate to the franchisees. The corporate team makes add programs and software so there is less human interaction between the two unless there is a problem. The programs and software subpar in quality and reliability witch lead to more challenges and a lack of faith in the corporate team and the brand.

Keep the franchise consultants and have them be individuals that have industry expertise and that stay in contact with the franchisees