If you are a self starter this is a great brand but do not not expect much support from corporate.

Great brand, great community support. You feel as though you are providing a great service for the community.

Franchisor does not like to invest any money into helping the stores nor do they listen to the franchisees. This is a great concept but the franchisees make it happen. Corporate invests very little into building the brand. Look at their profitability. One of the highest in American business. High priority on stock buy backs vs. using profits to modernize the store function and name.

Invest profits into creating more efficient systems for the stores. More efficient and profiable stores will grow the system and bring in more revenue for the franchisor in partnership with making the system more healthy for the franchisee.