Awful terribly mismanaged corporate company with very little growth potential, inability to listen or be reasoned with even when presented with hard data and unfair.

The product can be good sometimes and other store owners are great.

Everything about the corporate side of things. They are useless, incompetent, unreasonable, treat the store owners as the customers to be fleeced dry and are completely unwilling to listen to or accept any feedback.

Listen to the store owners and stop doing everything possible to bleed their money into corporates pockets.