Current Operator, Oct 3, 2023
1.8
No
Neutral
Disapproves

Brand is strong. Management disappoints. Just a show and no action. No support locally. Focus only on the biggest few shops. Rest is left behind. Expansion without knowing the markets. Technology biggest disappointment so far.

The brand recognition and the global networking

Management disappoints. Just a show and no action. No support locally. Focus only on the biggest few shops. Rest is left behind. Expansion without knowing the markets. Technology biggest disappointment so far.

Focus on the small shops. Understand and visit markets before entering. Offer more support also financially for those that are struggling. Change management completely and bring real leaders.

This reviewer's ratings
Average franchise ratings
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