The creators of Ritas cared about the success of each shop they opened. It is now owned by an investment co and they care only about corps bottom line. Not as profitable due to high min wage and overpriced supplies. You are buying yourself a job for a min of $300k

The product is high quality

With the high cost of minimum wage the original operating structure of the business has changed, and labor is very expensive. Corporate does not reveal how the Add fund that royalties are paid into is being spent. The only way to access is to pay an accountant to go in at an appointed time to look at the books and no copies are allowed to be made. Corporate makes money on everything that they sell you, and you are forced to buy those things from them. You can only use one sign company, which is over priced and the quality has become subpar. Rules for things like local store marketing allowable expenses are changed mid year and you have no input. The franchisees do not have any input anymore. There are elected representatives, but they have few meetings and the minutes of them are posted months later. If you want to close your business before agreement ends you will have to pay the royalties on what you would have sold to the end of your agreement. Personally covering it if your business goes bankrupt. Think about it before you sign on the target line. Go in person and talk to other franchisees.

Stop forcing the use of 1 overpriced sign company. Stop overcharging on everything we are forced to purchase through them. Creative needs to improve to meet current social media trends.