Activity program is major concern

Families gravitate to the characters

Expectations are unrealistic to maintain. We are resorts and amenities should drive traffic, corporate pushes activity to sell their products. Products are too pricey for quality. Awards for rec are not reflective of programs. Few do a lot, Many do little.

Spend money to upgrade the characters to where they are the attraction, rather than an activity. Our characters are absolutely horrible in design and function. Staffing with kids is not sustainable