Healthsource is only as strong as it's weakest link and believes it's success should be measured by how many successful clinics thrive, not how many struggling clinics it saves.
The Brand, the owners and general concept.
The complete lack of support on the ground level. Training videos dont help struggling clinic doctors.
Travel. Visit struggling clinics. Offer on-site training. Stop fighting ideas that go against established protocols that ultimatelty are failing. Fix HSWORX or allow offices to choose a different EHR. Too Many doctors are struggling to thrive in this system. Recruit Regional Reps from the ownership pool. Create an on-boarding and travel team of phenomenal people that provide on-site training. Finally. Change the mindset that 60% of success is a wild card.