The franchise needs to get back to the model of making sure the franchisees are successful instead of what they currently doing.

The model I bought 20 years ago is what I liked.

The current model of the franchise continually milking the franchisee for more money with little actual support, especially in the area of electronics/security.

Get rid of the Provision or totally re-tool that division of the company. I would recommend allowing outside agencies to bid on providing service regionally.