Current Operator, Nov 22, 2023
2.9
A
Massage Envy
Yes
Neutral
Disapproves

Parent company, Roarke Capital, needs to stop bleeding franchisees and help them improve bottom line

The model is sustainable but needs variability for people not interested in signing a 6 or 12 month contract

Poorly executed roll-outs. Franchisor parent greedy Vendor choices are suspect due to high costs…franchisors should be helping franchisees benefit from size by using vendors that give exceptional pricing. Horrible national marketing…no idea how they are spending marketing fund dollars

Fix all the above. Walk the walk and stop telling us you’re helping us profit while you use vendors, KDM and HRT, that are too expensive

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