Current Operator, Apr 25, 2024

This franchise is no support anymore. Very slow , if they get a survey from their owners it won’t get more than two stars collectively.

Don’t like anymore with no support, raising franchise additional fee on top of royalties, amazon profitability vs effort and dealing with customers.

Management from corporate, never helpful, charging the premium for nothing.

Have people work in corporate and not just make free money from hard working owners royalties. Tech support , management support, area support, expansion support gone down . No one there to help. Just get run around for everything.

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