Current Operator, Sep 11, 2023
1.8
A
Massage Envy
No
Negative
Disapproves

After seventeen years our investment is basically worthless. We originally bled purple but now we bleed money. The therapist shortage was predicted 10+ years ago by outside vendor and nothing was done to address the coming storm.

That we help people with their well-being

Fees Too much legal pressure from corporate Owed by private equity Lack of service providers Poor rollout of new services Unit level profitability is almost non-existent No strategy for post COVID consolidation

Since they answer to PE group, who is attempting to sell MEF, their priorities are contrary to what a franchisee is trying to accomplish. It’s disheartening to have the leadership team unable to do the right thing by the franchisee. My regret is I didn’t exit 5 years ago instead of buying our partners out.

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