I love everything about it, just wish it were easier to turn a profit and pay off the investor loans.

Franchisor support is top notch, there's a real family vibe between owners and the corporate team. The concept is amazing, and the fact that we're literally changing kid's lives makes all the work worth it!

Profitability is slim, it's a niche market with premium pricing, so it's always a challenge to maintain a decent profit margin.

Sometimes the focus is weighted too heavily on customer-facing external tools and resources, when the internal issues are put on the back burner.