The most out of touch franchise system I’ve ever dealt with. Corporate is entrenched in unqualified nepotism leadership.

The cookie product

Corporate, the CEO and lack of concern and real help to make us profitable. Stop with the desperate gimmicks that only cost us money- let us sell frosting shots, and local ice cream pints and sodas- that would raise revenue immediately and wouldn’t require any testing!!! Let us have shorter hours to easy the labor burden!

Let us speak to live human!!!!