This is a death trap and no one is profitable with this brand. Rather than see the franchisees as one of the most important parts of the brand, they treat us like employees who are expendable. The CEO does not even communicate to the franchisees.

This was an amazing brand. At which point we were sold to Woworks, this brand has collapse and I do not expect it to be around in 3 years. The model had been flipped upside down where the franchisor model for success is to find more ways to make up their losses by finding ways to charge more fees.

Everything....Operations, Support, relevancy, profitability, Leadership. There is nothing I like about the brand and this is coming from the best performing franchisee in the system.

Fire everyone including CEO and start over.