Good concept, a lot of work for fair profit. Future could be impacted by agentic AI.

Let us do mostly what we want with little oversight

Lack of support when there is a question. One is better off to find out an answer by themselves as it takes corporate too long to get back or sometimes doesn't get back at all.

Have enough staff to support franchisees. Instead of selling more franchises in a given market, make sure that current franchisees get help in the business instead of more competition.