Lack of interest in supporting franchises outside of the US. Product merchandising department was good marketing was non existent.

Being part of a big group.

They did not live up to their promises. Minimum to no contract Field Business Consultant had not visited in 7 years despite in past 2 times a year and monthly calls and reports. Changed 5 times in that period.

Communicate and earn there franchise fees. Simply care and helping your franchises evenly not just the bigger or the ones that suck up.