Worst investment; Ultimately, I feel I had to build a successful remodeling business largely through my own effort despite the franchise system—not because of it—and that the brand has provided far less value than what I believed I was buying.

The other owners

It was sold to you with expectations about leads, growth, support, and the strength of the HFC/JM Family system that did not match the reality I experienced after investing substantial money and effort. I’ve also been frustrated by whatI believe were important omissions or inadequate disclosures around franchise performance, licensing requirements, system history, and other franchisee experiences, while still being required to pay significant royalties and fees.

A whole overhaul. Not a single person in coorporate knows anything about remodeling or construction or can help where we actually need it in terms of the lifecycle of a bath remodel. T