Current Operator, May 4, 2026
No
Negative
Disapproves
There is probably a better option out there
Carrier options
There’s a perception that corporate decision-making is one-sided, without sufficient input from franchisees. Communication from corporate is inconsistent or lacks transparency, making it difficult to stay aligned. Opportunities for inclusion are limited—for example, key events like the annual conference being invite-only rather than open to all franchisees. There is a lack of accountability from corporate regarding its own actions and decisions.
More transparency, follow through and accountability
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