This is no longer a franchise, but a dictatorship. With the selling of the corporate buiding and personnel working from home we have created a black hole in communication.

The customers

Removal of profit centers. Additions of low profit services such as Amazon returns. Changes in vendors that offer lower quality products. Forced to purchase from vendors out of state when multiple sources are available locally.

Remove the president, replace the yes men VP's and vastly improve our technology department.