Former franchisee of over twenty years deeply regrets ever getting involved with Bruster's. Not worth the time, effort, and investment.

Fantastic product, some great fellow franchisees over the years and some great people at the corporate office

The founders and executive management of this company don't have a clue how location affects sales and profitability. They will approve any location just to sell franchises. Their answer to everything is "do more local marketing"

Sell to a larger company that knows how to make franchises successful. Replace the corporate employees that have been hanging on forever