Good people - both Franchise and Franchisees. Custom business with high potential but owner needs to be active in the business and community.

The franchise system (center owners) really help each other out with information and mentoring customs projects.

Franchisor does not analyze the center data in a meaningful way to help us learn best practices from each other - what is working and what is not.

Be more involved in the performance and challenges of its members. Use the power of our systems to analyze trends and best practices -- more operational expertise and knowledge.