The franchisor is constantly increasing costs without increasing profitability to the franchisee. The CRM is out dated and expensive. The mandatory vendors are also very expensive and we are not allowed to operate outside of the approved vendor lists. I lose money every month.

Corporate staff are nice people

Lots of turn over for the corporate management team. They do not know how to stay current with marketing trends, which means there is very little marketing support that actually works.

Spend royalties & general advertising fund collections on marketing initiatives. The brand does not market for it's franchisees very effectively.